Q: How long are shipping times?
A: Shipping times depend on the option selected at check out. For general transit time estimates see our shipping policy by clicking here.
Q: How long before my order ships?
A: Once the order is placed, most orders are processed and shipped within 1-3 business days as long as the item is in stock. (Processing times my vary)
Q: How do pre-orders work?
A: Pre-orders allow products to be purchased during a specified time-frame. Once that time-frame expires, the items purchased during the pre-order are then produced (usually a 2 week production cycle). After production, the items are then shipped to your door via the shipping option selected at checkout.
Q: What if I need to return an item or a refund?
A: Not a problem! For more information on this subject see our refund/return policy by clicking here.
Q: What if I received incorrect or defective items?
A: We'll take care of it! For further details on this, please check out our refund policy by clicking here.
Q: Do you ship internationally?
A: We do! In most cases we are able to ship our products internationally. To find out more info about international shipments, see our shipping policy by clicking here.